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Data Processing Addendum

Data Processing Addendum (DPA) for Envoy customers.

Data Processing Addendum

Last updated: 2026-07-28

This DPA supplements the Terms of Service when ClonePartner processes personal data on behalf of a customer using Envoy.

Roles

  • Customer is the controller (or processor instructing us) for personal data loaded into their Envoy instance.
  • ClonePartner is the processor for that instance data and for account/billing personal data as described in the Privacy Policy.

Instructions

We process instance data only to provide the Service, on customer instructions (including configuration in the product), and as required by law.

Security

Each customer receives a dedicated instance with a separate encryption key. Infrastructure credentials are not held by the public portal. Details that are true today are listed on the Security page.

Subprocessors

Infrastructure and billing providers (cloud hosts, Stripe, email delivery when configured). A current list is available on request.

International transfers

Where data is transferred internationally we use appropriate safeguards. EU hosting options are available on request.

Deletion and return

On account deletion we destroy the fleet tenant. Customers may export data from their instance before deletion. Billing records may be retained as required by law.

Contact

support@clonepartner.com